Eckoh is a leading global provider of customer engagement, payment and operational solutions with offices across the UK and the US. Every day millions of consumers use our products, platforms or applications we’ve designed, manage and support.
For over 20 years, Eckoh has helped leading organisations across all sectors exceed their customer experience goals through our self-service and voice channel technologies. These not only improve user experience, but increase contact centre efficiency and reduce operational costs. Our complementary support, integration and transition expertise enables contact centres to provide an uninterrupted service to CRM systems, telephony and other important back-end technologies.
Eckoh also gives merchants the added security and reassurance they need when collecting customers’ personal data. As a PCI DSS Level One Accredited Service Provider since 2010, our technology reduces the risk of fraud and secures sensitive data within contact centre and IT environments.