Monet Software is an effective and easy to adopt cloud-based workforce optimization solution that includes workforce management, quality monitoring, performance management and analytics, all in one integrated platform.
Workforce Management for Contact Centers
Quality Monitoring
Performance Management
Speech and Desktop Analytics
Customers can quickly and easily optimize all aspects of their workforce with one cost effective solution that is easy to implement in 30 to 60 days, delivers rapid payback and is very IT friendly through its secure cloud-based model. Monet Software has helped many contact centers deliver great customer service and experiences while gaining better insights and cost management.
Monet Software Products and Services
- Contact Center Cloud Computing
- Workforce Optimization (WFO)
- Workforce Management (WFM)
- WFM for Salesforce Service Cloud
- Contact Center Analytics
- Call Center Scheduling
