SmartAction is transforming customer self-service with artificial intelligence. We work with businesses to create an environment where intelligent virtual agents are handling complex customer requests in every medium – voice, SMS text, chat, and social media. With state-of-the-art technology and industry-leading expertise, our goal is to fundamentally improve the way customers communicate with the brands they love. SmartAction was recognized by Deloitte as a Tech Fast 500 recipient in 2016 and a Gartner Cool Vendor 2017.
SmartAction Products and Services
- Interactive Voice Recognition
- Artificial Intelligence
- Contact Centers
- Intelligent Virtual Agent
- Speech Technology
- Intelligent Self-Service
