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VXSuite sets the standard for Live Voice Management of all your unified communications. Live Voice Management is the practice of viewing and managing the entire communication ecosystem with a focus on end-user service availability. The VXSuite modules provide actionable business intelligence on how to define, design, integrate, optimize, and manage the technologies that make up your ecosystem as well as monitor and support each customer’s unique configuration.


Why Choose VXSuite?

There are many network monitoring products on the market. VXSuite is different. The other tools ask “is the network performing?” VXSuite asks, “How is network performance affecting the end-user voice quality experience?.”  While VXSuite matches feature-for-feature with the other network monitoring tools, the network monitoring and call analytics is always filtered through the lens of voice quality. A network can perform as specified and still result in a poor user experience.


To protect the end-user experience, you need network monitoring, call analytics, and mobility tools specifically designed to set benchmarks for network performance. These tools should alert, alarm, and report if the network performance is not meeting those thresholds. Proactive monitoring of network routers, switches, firewalls, servers, WiFi routers, PBXs, and carrier circuits helps ensure a great user quality of experience and helps identify problems before they become systemic failures.


Modules include:

VXTracker – IP and TDM phone system monitoring and reporting

VXTracker with ACD/workgroup – Reporting for call center reporting

VXMobile – Cell Phone monitoring and analysis

VXLegalTrack – Billable time reporting for the legal professional

VXPulse – Network and device monitoring.



VXTracker’s modular approach allows customers or dealers to address whichever areas are most important to them or have the highest risk, and it allows customers to move toward true live voice management one step at a time or at whatever pace budgets, training, discipline, needs and understanding allow.

VXSuite Features


Edify delivers an all-in-one contact center and unified communications solution that works on every channel, for every customer, to solve every problem. On a single screen.

Our flagship cloud contact center product, Edify CX, offers a truly omnichannel experience. It also comes with artificial intelligence (AI) and machine learning (ML) for automated assistance.

We also offer other products like Edify EX (Unified Communications), Edify Developer (CPaaS), and Edify Workflows (Stand alone, no-code workflows to replace traditional IVR, IVA, and RPA solutions).

Enjoy a money backed 100% SLA uptime guarantee. It’s not marketing, it’s inherent in our technology.

Edify delivers an all-in-one contact center and unified communications solution that works on every channel, for every customer, to solve every problem. On a single screen.

Edify Products and Services


As a pioneer in software-defined networking, Masergy is a leading secure cloud networking platform for global businesses. Acquired by Comcast Business in 2021, Masergy leverages artificial intelligence to enable superior application performance, offering SD-WAN, Security, UCaaS, and CCaaS solutions.

Comcast Business | Masergy Network Map

Masergy Products and Services


Headquartered in Scottsdale, AZ, Nextiva is one of the country’s fastest-growing providers of cloud-based business communications solutions. We offer a simple approach that is radically altering the economics of one of the top operating expenses within an organization. We acquired our first customer in 2008, and today serve over 150,000 businesses across the United States. Our team consists of nearly 700 talented professionals that embrace Amazing Service®. Our team and our innovation define who we are, and our products are not a reaction to market trends, but rather, our innovation defines the direction of the market. In short, we are revolutionizing the way businesses communicate.

2013-2016 GetVoip – Voted #1 Communications Provider

2014-2016 Voted a “Top Company to Work for in Arizona”​

2011-2015 Phoenix Business Journal – Voted a “Best Place to Work”​

2014-2015 Deloitte’s Tech Fast 500 List – Fastest-growing tech company in Arizona, fastest-growing telecommunications company in the U.S.

Nextiva Products and Services


Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.

Our contact center software is ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it’s the perfect solution for both customer support to outbound sales teams.

Our motivation is simple – everything we do must improve the life of the agent, and in turn, improve the customer experience.

Built using advanced cloud-native architecture, Sharpen’s contact center platform is a configurable solution that provides leadership, operations and IT the tools and data they need to fully support their frontline customer service teams. The result? Happier, more effective agents, free from distractions, who can focus on what matters most – your customers.

Sharpen Global Cloud Communications

Sharpen Products and Services


TPx is a leading managed services provider, redefining the way enterprises grow, compete and communicate. Offering a full suite of managed IT, unified communications, network connectivity and security services, TPx has the experience and know-how to solve even the most complicated IT challenges. TPx’s team of experts help businesses simplify operations, optimize networks, improve productivity, reduce costs and keep environments secure. TPx makes IT easy.

Enhance your IT support for security, performance and peace of mind. MSx Managed IT Services give you the support you need for your critical IT systems, including managed security, networks and backups, without the cost and hassle of doing it in-house.

TPx SD-WAN Gateways

TPx Products and Services


Consolidated Communications, Inc. (CCI) is a business and broadband communications provider serving customers across its 11-state service area. The Company provides advanced communication solutions to business and residential customers across its fiber-rich network which extends across California, Kansas, Missouri, Illinois, Texas, Pennsylvania, Minnesota, Iowa, North Dakota, South Dakota, and Wisconsin.

CCI offers a wide range of commercial solutions, serving businesses of all sizes with Data & Internet, Voice, Managed & Hosted, Cloud and IT services. CCI also serves residential customers with High-Speed Internet, Digital TV, Phone, Home Automation and Home Security services. They are dedicated to delivering a better experience through reliability, flexibility, and exceptional customer care.

Founded more than a century ago in Mattoon, Illinois, Consolidated Communications (NASDAQ: CNSL) has a long history of providing reliable communications solutions and local support throughout its service area.

CCI is proud to have strong local ties in the communities it serves as the Company provides support through employee volunteerism, company sponsorships, and philanthropic giving.

Consolidated Communications Network Maps & Markets Served

CCI Products and Services


Your Connected, Secure, and Frictionless Work Environment Starts with Fusion Connect.We secure your business with a managed zero trust security approach that safeguards networks, people, and data without impacting reliability or productivity—all backed by our industry leading service guarantee.

  • Connect

Connecting to your employees, trading partners, customers, and systems—anytime, anywhere, from any device—is imperative for your business to operate at peak efficiency. To enable this, we deliver a comprehensive set of communication tools that include UCaaS, CCaaS, and traditional voice communication services, all powered by our nationwide IP backbone.

  • Protect

Protecting the technology and people that run your business without impeding productivity is critical to your success. Security that creates too much friction slows you down, so Fusion Con-nect developed a frictionless, zero trust security approach, that protects end-users and infra-structure, including end-devices, data center, and cloud resources.

  • Accelerate

Speed matters in business. Your ability to react in real-time often makes the difference between success and failure. To enable you to move dynamically, we deliver a technology stack designed to provide real-time visibility into your business performance, while giving you peace of mind with the industry’s most comprehensive service guarantee.

Fusion Connect Products and Services


OneStream Networks is purpose-built for enterprise-grade cloud-based SIP trunking, unified communications, contact center services, data networking and security services. With availability in 200+ countries, global strategic peering networks, geo-redundant POPs and multi-provider SD-WAN and MPLS transport options, OneStream delivers unparalleled scope and reach for advanced cloud-based voice, UC, data and security. OneStream has become the standard for enterprise customers, VARs, and agents looking to create cost-savings, consolidation, vendor reduction and simplified management for single site and multi-site, multi-national applications. Customers and VARs/Agents count on OneStream for certified voice and data solutions and best-in-class performance, reliability and support.

OneStream Networks Products and Services


Spectrum Business provides business organizations with scalable, tailored, and cost-effective broadband communications solutions, including business-to-business Internet access, data networking, business phone, TV and music entertainment services and wireless backhaul.


Catering to the unique broadband needs of business customers, Spectrum Business offers competitively priced bundled products over its state-of-the-art, fiber-based network, helping businesses in a variety of industries maximize efficiency while continuing to grow. Spectrum Business is Metro Ethernet Forum Certified.


Spectrum Business is the fourth-largest cable operator in the United States, providing a full range of enterprise fiber and coax solutions for businesses large and small. These services include Business Internet, standard phone and PRI service, and cable TV.

Spectrum Business Products and Services